Neil Ducoff Interview – No Compromise Leadership
I recently had the opportunity to interview Neil Ducoff, author of the best-selling book, No Compromise Leadership: A Higher Standard of Leadership Thinking & Behavior. I’ve known Neil for about a year and a half, and respect him as a thought leader when it comes to effectively operating a business.
During the interview Neil discusses how to create a “no compromise” culture in which every member of the organization is committed to its success. He cautions against those seemingly “insignificant” compromises leaders make every day, resulting in significantly diminished results. I think you’ll appreciate his candidness and his ability to say things in a way that will make you consider your own situation and the decisions you make.
For more information about Neil, his book, and his speaking/consulting offerings, go to www.nocompromiseleadership.com. One thing Neil doesn’t mention during the interview is that while his book is available through his Web site, Amazon.com, BarnesandNoble.com, etc, it is also available as an audio download on his site.
0 comments »
Post new comment
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact
CustomerThink advertising sales.

0 comments | 1087 reads 







