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Microsoft Dynamics CRM targeting user adoption issues

Microsoft Dynamics CRM targeting user adoption issues

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Posted by Will Horton on Jun 03, 2009

While looking for “Sure Step” around the web, it appears that the need for children’s orthotics is stealing the thunder, somewhat, from the needs of Microsoft Dynamics partners. And while we don’t want to pick on the kiddos, here are a few useful links we’ve found digging deeper into the pile of search results.

  1. The Sure Step Partner Adoption Roadmap: Outlining key steps, roles and responsibilities for adopting Sure Step. Includes a useful assessment to help you determine your need for a process overhaul. Developed for Microsoft by PACE.
  2. NAVigate Into Success : A blog dedicated to Dynamics NAV offers a review of the 2008 release of Sure Step. Includes a robust discussion that even Microsoft’s Aditya Mohan has contributed to.
  3. Partner Source News : announces the features and improvements of the Spring 2009 upgrades to Sure Step. Of course, you have to be a Microsoft Dynamics partner to read this … unless you read the blogs at Tech Net or MSDN , that is!
  4. Finally, it’s worth mentioning that Axaptapedia, a wiki site for the Dynamics AX community, has a page devoted to Sure Step . However, this is a bit of a time capsule, as the page hasn’t been updated since 2007, not long after the initial release of the Sure Step methodology.



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Will Horton
Will Horton combines words, visuals and design into compelling materials for sales, marketing, and training. Working with PACE, Will has produced websites, sales tools, and training materials that have been deployed all over the world.
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