Feb. 04, 2010
I’ve noted that the best practice for Remote Demos is to have a representative at the customer site to be your active conduit of information back to you delivering the demo remotely – to be your “eyes” on location. This person (the “Meeting Manager”) can be a representative from your company (best) or your champion/sponsor (next best) or designee (next next best).
For Remote Demos done via Microsoft Live meeting, there are often problems with screen resolution that result in the audience computer having scrolls bars present, that must often be moved to be able to see the important parts of the screen. In this case, assign your “Meeting Manager” the task to adjust the scroll bars on the customer side of the meeting, to make sure that the customer is seeing what you want them to see…!
Republished with author's permission from original post
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Peter Cohan
Peter Cohan is the founder and principal of
The Second Derivative, focused on helping software organizations improve the success rates of their demos. In 2004, he enabled and began moderating DemoGurus®, a community web exchange on software demonstrations. He is the author of the book
Great Demo! - how to prepare and deliver
surprisingly compelling software demonstrations.