Jon Picoult

How To Keep Your Organization Focused On Its — Oooh, Look At Those Kittens!

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Ever worked in a place where organizational priorities changed as often as the weather?  Welcome to the world of Organizational A.D.D., where businesses are unable to stay focused on what’s important and find themselves meandering from buzzword to buzzword. 

It’s a dynamic that can be tremendously jarring for employees, quickly disengaging them from their work and your company’s mission.  And once employees start mocking your initiatives du jour, there’s no doubt that cynicism will seep into their interactions with your customers.

Read Jon Picoult’s latest article in LOMA Resource magazine, “The Perils of Organizational A.D.D.,” to learn more about this common workplace pitfall and how to guard against it.


Republished with author's permission from original post by Jon Picoult.

Jon Picoult

Jon Picoult is Founder of Watermark Consulting, a customer experience advisory firm that helps businesses impress their clients and inspire their employees, turning everyday people into loyal brand advocates. Previously, Jon held senior executive roles in service, technology, sales and marketing at Fortune 100 companies. Learn more at www.watermarkconsult.net.
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