Lior Arussy

How Far Would Employees Go?

comments 2 comments  |  1748 reads

I recently discovered a new company dedicated to helping employees to get jobs . In this economy this is a noble approach and many people will welcome any help they can get. The company’s name is www.CareerExcuse.com. Their services? They will provide fake references for you. Their diverse set of services includes setting up fake companies and providing live receptionist to respond to your prospective employers calls. The company even maintains a list of bankrupt companies whom according to the company’s web site “Bankrupt companies make a great previous employer. We have created a management company with dozens of bankrupt companies that are ready to provide any inquirer your desired reference information.”
On a philosophical level, I am sure, like me, many of you would raise variety of questions about how low this world is sinking.
From a legal perspective, the web site owner claims in a recent interview to HR Magazine that he is covered legally with variety of disclaimers. He also committed not to provide references in the Health Care industry. How noble! A liar with a conscious.
But on a practical level, where we seek to create high degree of employees’ engagement, such services pose a serious question to all: How do we make sure we hire the right people? And not only in the rudimentary level of ensuring your employees are not liars. We need to rethink hiring altogether to ensure we get the passionate people who are committed to our mission and impact on customers. In a world where some employees would go as far as creating fake references, this task becomes just a bit more difficult.
www.Strativity.com


Lior Arussy

Lior Arussy is the president of Strativity Group and the author of five books, including Customer Experience Strategy The Complete Guide From Innovation To Execution (4i, 21). To learn more about customer strategies, sign up for Arussy's newsletter.
4
Average: 4 (1 vote)
 

2 comments »

Mindshare

Mindshare

Wow...

That's pretty outrageous. I guess it was only a matter of time before someone capitalized on this though. I mean, let's face it, there's already a company that will break up with your significant other for you. This isn't surprising, just disappointing.

Lior Arussy

Lior Arussy

Sad Wow...

It is a reflection of how low employees - employer relationship reached. It is sad we had to get that far.
Lior Arussy

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA

No spam permitted! Moderator reviews ALL content before publication to ensure compliance with the CustomerThink terms of use.

To block automated spam submissions, please answer this question.

Image CAPTCHA
Enter the characters shown in the image.

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.