How Facebook widens the distance to LinkedIn
I recently chatted with one of the LinkedIn co-founders about the evolution of LinkedIn. He asked my why I seem to use more and more Facebook's platform even on the business side. Last week my friend Mike Dubrall shared with me that he has completely changed his usage pattern from 90% LinkedIn and 10% all others together, to less than 10% LinkedIn, more than 50% Facebook and then the rest.
In accordance to a "ZimmPoll" Facebook seems to be the dominate leader of the social networks when it comes to usage. Facebook Twitter and YouTube owning over 80% of the "Mind Share".

Microsoft, Google, Facebook have one thing in common:
They do their thing without ever following anybody or anything – instead execute their very own vision. The rest is crumbling by following.
Followers make leaders! Followers widens the distance between leader and follower and turns them into insignificance. Twitter is a great example too – doing just their thing. While they are still at risk – too much influence from too many people – there is a good chance for them too to lead their segment.
LinkedIn is an unfortunate victim of the "following disease". Despite a superior vision on how to structure discussion groups or connect with others in a quality manner – LinkedIn decided to move from one redesign to the next and moved from a leader to a follower. LinkedIn Groups were the no.1 choice for professional discussions. After trying to mimic Twitter and Facebook in fanciness, discussions declined rapidly and more and more moved to Facebook without LinkedIn even noticing. On top of all that: discussions moved to Quora or Focus and LinkedIn looses ground every day. Why? They have no time to follow their own vision but use up their time to keep up with the development of others.
Remember the day where you had to be professionally introduced to somebody before you can connect on LinkedIn? No more. On Twitter you follow people with a click. That is super attractive. So maybe that's the model for success? Lets follow that model… Twitter has a completely different purpose. But the pressure to grow the number of users has outgrown the companies vision. Why? Because the business model is no longer having the best professional network – but instead the business model is to grow the number of advertisers and they go where the most people are. [NOTE: remember the print media problem? Advertisers leaving print, moving to online and newspapers died.]
I'd suggest adding a risk in the S1 filing for their upcoming IPO that the dependency on advertising may put the company in danger. Investors may not see that risk and may assume the revenue comes from subscriptions.
The distance is rapidly widening
The distance between Facebook and LinkedIn has grown rapidly over the past two years. Facebook will hit 700 Million Users any soon and Linkedin slowed down – still being below 100 Million. At the same time, latecomer Twitter (started in 2006) claims already twice the user base than LinkedIn. Mark Zuckerberg managed to keep his vision uninterrupted. Reid Hoffman traded his vision for something else.
The behavioral change of LinkedIn reminds me very much of Yahoo. Like LinkedIn, Yahoo at one point stopped innovating and leading and spend more and more time following others that requested them to continue to follow with no more time to innovate. And following doesn't necessarily meaning doing what others do – but also stop doing something because others do it. The former leader shrank to insignificance.
The sad story is that this became a standard behavior in many businesses. As somebody who has many discussions with leaders about how to improve their respective business, less and less seem to even WANT to lead but settle with following somebody else.
The worst request I get more and more often: "All we need right now – is do what X does. Can you help us getting there?" Of course I reject but there are armies of consultants who not only question the approach in the first place but actually promise to do exactly that and it is the best thing for the company to do that.
My law of leadership is that once an industry is about to mature leaders accelerate and followers decelerate. I've seen it over three decades and it never failed me. There is no such thing called "first mover advantage" there is only "uninterrupted leadership". And uninterrupted leadership can happen any time in the lifecycle of an industry – the first mover however is more endangered than the challenger. LinkedIn started 2003 – Facebook started a whole year later.
Can LinkedIn escape the following sequence and turn back to leadership? Absolutely, this industry is far from being established. There are many opportunities that are not even touched by anybody yet – in particular when it comes to integrating business teams into the social web, but it'll take some significant changes.
Axel
0 comments »
ASB
LinkedIn: Losing its way
-- 'There is no such thing called "first mover advantage" there is only "uninterrupted leadership". '
Axel, I love this quote. First Mover Advantage is highly overrated. Ask MySpace.
I have lamented over the very things you have brought up regarding LinkedIn. They are direction-less except to the extent that they can add me-too features. What's worse is that almost every time they add a feature, they do it disruptively. Each change to the group functionality meant that group leaders and members had to do things very differently than before.
Instead of leading the charge on fixing long-standing bugs or providing built-in contact management within the application -- you know, a virtual Rolodex -- they copy the sillier features of competitors.
Even though I don't yet prefer it for business, I use Facebook more than LinkedIn today, and I use Focus.com even more!
I hope they do straighten themselves out before it is too late.
Post new comment
MarketPlace
Global Customer Experience Management (CEM) Certification Program
[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
Register today for Confirmit’s Mobile Research Roadshow!
Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.
Register today for Confirmit’s San Francisco VoC Roadshow!
[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.
Social Networking and sCRM International Congress in Colombia
[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.
Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact
CustomerThink advertising sales.

0 comments | 1642 reads 






