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Nov. 20, 2009

Getting the Most Out of Your Customer References

JoshuaHorwitz

Getting the Most Out of Your Customer References

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Posted by Joshua Horwitz on Nov 20, 2009

We all know that getting positive references from a customer can be a challenge, no matter how great the relationship may be. Because of this fact, we try to maximize existing material to get the most out of each reference. To do this, we recommend using the 4 Rs: Reconnect, Repurpose, Recycle, and Reward.

A well managed reference program can help unify an organization and enhance relationships with customers while conserving internal resources. We invite you to check out our recent article in Chief Marketer and learn more on how remembering the 4 Rs can help you get maximum results from your reference efforts.



Republished with author's permission from original post by Joshua Horwitz .

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Joshua Horwitz
Joshua Horwitz is president and a founder at Boulder Logic, a company specializing in customer reference management. Companies with complex products and selling cycles rely on Boulder Logic for an easy-to-deploy, highly customizable enterprise solution to accelerate sales and marketing using their existing customers. Blog: http://referencesuccess.com
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