Vandana Ahuja

The Gartner Hype Cycle for Emerging Technologies, 2008

comments 1 comments  |  4609 reads

The Gartner Hype Cycle for Emerging Technologies, 2008, lists Behavioral Economics, Mobile Robots, Surface computers, Augmented reality, Cloud Computing and Microblogging as the new upcoming technologies.

As per a series of Gartner's studies, over the years, each technology passes through the phases of

  1. Technology Trigger
  2. Peak of Inflated Expectations
  3. Trough of disillusionment
  4. Slope of enlightenment
  5. Plateau of productivity
    during its lifecycle

Gartner’s own summary is this:

[…] "Although Web 2.0 is now entering the Trough of Disillusionment, it will emerge within two years to have transformational impact, as companies steadily gain more experience and success with both the technologies and the cultural implications," said Jackie Fenn, vice president and Gartner Fellow. "Later - in between two and five years - cloud computing and service-oriented architecture (SOA), which is moving up the Slope of Enlightenment, will deliver transformation in terms of driving deep changes in the role and capabilities of IT. Finally, public virtual worlds, which are suffering from disillusionment after their peak of hype in 2007, will in the long term represent an important media channel to support and build broader communities of interest."

Some interesting aspects here-

  1. Microblogging(Twitter) seems to have some scope ...
  2. Web 2.0 has a good chance of achieving the promise that is currently seen as so much hype.
  3. Corporate Blogging, my area of interest, seems to be emerging out of the Trough of disillusionment and is significantly slotted in the category of "LESS THAN 2 YEARS" to mainstream adoption.
  4. Social Network analysis is within 2-5 years of mainstream adoption.

As organizations struggle with market coverage and penetration strategies, Web 2.0 offers numerous tools to aid the organizational endeavour to reach the consumer.With a distinct price advantage, and the ability to build a brand online, building brand identity, meaning and forging brand relationships seem to be a viable option.


Vandana Ahuja

Vandana Ahuja is a visiting faculty at India's Jaypee Institute of Information Technology, Noida, an educational initiative of the USD 75 M Jaypee Group of Companies. She was earlier a member of the IT arm of the group which she joined after brief associations with software giant NIIT and Elbee Express.
5
Average: 5 (1 vote)
 

1 comments »

we are cloud

we are cloud

Comparison with 2010

Similarly, we did a quick summary of this year's Gartner webinar entitled “Emerging Technology Hype Cycle 2010: What’s Hot and What’s Not”, presented by Jackie Fenn, you might be interested in reading, for comparison purposes.
http://bimehq.com/cloud-computing/analysis-gartners-emerging-technology-...

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA

No spam permitted! Moderator reviews ALL content before publication to ensure compliance with the CustomerThink terms of use.

To block automated spam submissions, please answer this question.

Image CAPTCHA
Enter the characters shown in the image.

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.