Patrick Lefler

Don't confuse change with innovation

comments 0 comments  |  834 reads

Samll Gas Engine

Peter Drucker said something very similar. “Don’t confuse novelty with innovation.” And what he meant was that innovation is much more than just change. It’s all about new products or new markets for existing products, or even new ways to sell existing products in existing markets.

It’s not so much about doing something different, as it is about doing something that increases profitability. And it’s usually not all that complex; it doesn't require anything close to being a "stroke of genius." In short, innovation is what differentiates you from the competition; it’s what gives you a competitive advantage that can’t be easily copied by your competitors; and it’s what affects bottom-line results.

In an essay titled “The New Venture,” Peter Drucker recounts a wonderful story of just such an occurrence - it’s a story I’ve highlighted before but I think it’s useful to cite again:

Shortly after World War II, a small Indian engineering firm bought the license to produce a European-designed bicycle with an auxiliary light engine. It looked like the ideal product for India, yet it never did well. The owner of this small firm noticed, however, that substantial orders came in for the engines alone. At first, he wanted to turn down these orders; what could anyone possibly do with such a small engine? It was curiosity alone that made him go to the actual areas that the orders came from. There he found farmers who were taking the engines off the bicycles and using them to power irrigation pumps that hitherto had been hand-operated. This manufacturer is now the world’s larger maker of small irrigation pumps, selling them by the millions. His pumps have revolutionized farming all over Southeast Asia.

In this case, it was an unchanged product that found a new market - certainly nothing that fits in the category of “novelty” or even “novel.” Rather, it was all focused about finding (and certainly, it appears, this was unplanned) a new market for an existing product. But the result of this innovation was that it catapulted this small Indian company into becoming the market leader.

Geoffrey Moore says it best in his highly influential book Dealing with Darwin by explaining innovation this way:

“Focusing on our chosen innovation...[so that] we will so outperform our competitors that prospective customers and partners will cease to entertain them as legitimate alternatives.”

Again, it’s easy to confuse change (or novelty) with innovation. But only innovation creates a unique outcome that, despite the superior financial returns resulting from the action, competitors are either unwilling or unable to match.

Here's the takeaway: It's quite simple - don't confuse change (or even progress) with innovation. Only innovation gives you superior bottom-line results.


Republished with author's permission from original post by Patrick Lefler.

Patrick Lefler

Patrick Lefler is the founder of The Spruance Group -- a management consultancy that helps growing companies grow faster by providing unique value at the product level: specifically product marketing, pricing, and innovation. He is a former Marine Corps officer; a graduate of both Annapolis and The Wharton School, and has over twenty years of industry expertise.
Categories:
0
No votes yet
 

0 comments »

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.

MarketPlace

Global Customer Experience Management (CEM) Certification Program

[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Register today for Confirmit’s Mobile Research Roadshow!

Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.

Register today for Confirmit’s San Francisco VoC Roadshow!

[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.

Social Networking and sCRM International Congress in Colombia

[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.

Driving ROI With VoC

Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.