DimDim NOT Recommended for Remote Demos

Posted by Peter Cohan on November 11, 2009

0 comments | 1154 reads

Another new player to the web collaboration tools space is DimDim (www.dimdim.com), who offer a range of web presentation and webinar tools. While part of their positioning is as a low-cost provider, which can be attractive, they do not offer the ability to annotate over a live application (e.g., the product you want to demo). This is an important limitation which prevents me from recommending it for use with Remote Demos.

They do offer a free version of their tool, but I’ve yet to see it in use.

Interestingly, I was unable to find out if they support annotations over live apps from exploring their website –and it took two emails and two calls to finally get the information, over the period of a week. Their sales/support was not impressive.

Equally (or more) interestingly, I had sent a single email to the folks at eConference Pro (www.netbriefings.com) with the same question, with a much more positive outcome. A response came within a day – and it included a “player” version showing the capability in use. Very nicely done, remarkable, and memorable!

Other comments, notes and opinions solicited!

For more tips and articles on demonstration effectiveness skills and methods, email me at PCohan@SecondDerivative.com or visit our website at www.SecondDerivative.com. For demo tips, best practices, tools and techniques, join the DemoGurus Community Website at www.DemoGurus.com or explore our blog at http://greatdemo.blogspot.com/.

Peter Cohan

Peter Cohan is the founder and principal of The Second Derivative, focused on helping software organizations improve the success rates of their demos. In 24, he enabled and began moderating DemoGurus®, a community web exchange on software demonstrations. He is the author of the book Great Demo! - how to prepare and deliver surprisingly compelling software demonstrations.

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