Login or Join

CRM Tool Academy: New PeopleMaps App Reveals and Ranks Your Connections (And Integrates With Salesforce.com)

david_sims

CRM Tool Academy: New PeopleMaps App Reveals and Ranks Your Connections (And Integrates With Salesforce.com)

comment count 0 comments | 978 reads
Posted by David Sims on Oct 22, 2009

Relationships -- it's CRM's middle name. Yep, it's all about the relationships. And now you can compare the size of yours with your friends.

Taking Kevin Bacon one better, a Salt Lake City-based company named 7 Degrees is offering PeopleMaps, an app which they claim will show people "how they are connected" to any person or company. It comes in free and "Professional" editions.

As industry observer Stephen Arnold correctly notes, this is nothing new -- "Companies like i2, Megaputer, and other vendors offer these types of systems," except for the fact that People Maps integrates with Salesforce.com.

CustomerThink's Dear Leader Bob Thompson's done a good review of the product, noting that he's only "two contacts away" from President Barack Obama, putting this reporter three contacts away.

Sour note: When CRM Tool Academy tried to test-drive the free edition, we got an error screen saying "We have detected you have not met the minimum requirements. Currently only Firefox versions 2 and 3 and IE versions 6, 7 and 8 are supported."

What, Chrome isn't good enough for you? Well excuuuuuuuse me. Tell you what, PeopleMaps: Get back to us when you've joined the 21st century.

The tool's "deep mapping technology" is billed as giving an "intuitive, visual representation" of "relevant" relationships from such sources as Outlook, LinkedIn, Facebook, Gmail and Yahoo. There are also options to include Internet and "premium data" sources.

It's touted by company officials as showing your "connection paths" to people or companies, and if you cough up for the premium edition, your sales prospects are analyzed and ranked "based on the strength of personal and professional connections."

As we dirty shirt, mouth-breathing Chrome plebes aren't good enough for PeopleMaps, here's a screen shot from tech consultant Adam DesAutels, who described it as "very glitchy," while noting "I do like having all of my contacts in one place though."

Doesn't like Chrome. Hmpf.



0
No votes yet
 
David Sims
David Sims, a professional CRM writer since the last century, is an American living in New Zealand because "it's fun calling New Yorkers to tell them what tomorrow looks like."
About David Sims   |   Follow on:
  • RSS
0 comments »

Post new comment

The content of this field is kept private and will not be shown publicly.
 
  • Allowed HTML tags: <a> <br> <img> <em> <i> <b> <u> <hr><strong> <table> <tr> <td> <th><ul> <ol> <li> </li><font><blockquote><sup> <colspan> <rowspan>
  • Lines and paragraphs break automatically.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Images can be added to this post.
  • You can use BBCode tags in the text, URLs will automatically be converted to links.

More information about formatting options

CAPTCHA
Are you human? (This question helps prevent automated spam submissions.)

MarketPlace

Powering the New Customer-Conversation Driven Enterprise

[March 18, 10 AM PDT] With the exponential growth of the social web, enterprises need a new way to effectively collect and utilize unstructured information that can be used to drive business decisions. This webinar will discuss LARA, a new methodology to help enterprises more effectively Listen to, Analyze, Relate and Act on customer information.

Global Customer Experience Management Certification Program

[March 17-18, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

On-Demand CRM Software

Use RightNow solutions to create the best possible customer experience while reducing costs.

Get your event or resource listed in the MarketPlace, reaching 300,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.