Celebrating Failure!
A top girls’ school is planning a “failure week” to teach pupils to embrace risk, build resilience and learn from their mistakes! The idea of the failure festival at Wimbledon High School, which is ranked 34th in The Sunday Times’s independent schools league table, is to help girls – and their parents - cope with pressure to succeed all the time, both academically and socially.
Apparently the emphasis will be on the value of ‘having a go’, rather than playing it safe and perhaps achieving less. The headmistress, Heather Hanbury, said she wanted to show “it is completely acceptable and completely normal not to succeed at times in life.”
I think lots of us in business can learn from that! I see in far too many businesses a culture that promotes an unwillingness to admit ‘failure’ and crucially, as a result, not learn from it. In fact a manager in one business I once worked with told me that they didn’t have ‘brainstorming’ meetings, they had ‘blamestorming’ meetings where everyone just sat around and discussed why a deadline was missed or a project failed, and who was responsible!
Some of the best leaders and innovators see ‘failure’ as a natural consequence of innovation. Take the innovative entrepreneur Sir James Dyson. Here’s a quote from him… “I made 5,127 prototypes of my vacuum before I got it right. There were 5,126 failures. But I learnt from each one. So I don’t mind failure.”
So, why not take a bit of time out and highlight a ‘failure’ that you’ve had, and importantly, identify…
- What have you learnt?
- What would you / are you doing differently as a result?
If you are really brave, why not ‘lead by example’ and let you team know all about it? What have you got to lose?
And if you don’t believe me, how about these ‘wise words’ from Sir Winston Churchill…
“Success consists in going from failure to failure without loss of enthusiasm”
0 comments »
Post new comment
MarketPlace
Global Customer Experience Management (CEM) Certification Program
[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
Register today for Confirmit’s Mobile Research Roadshow!
Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.
Register today for Confirmit’s San Francisco VoC Roadshow!
[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.
Social Networking and sCRM International Congress in Colombia
[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.
Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact
CustomerThink advertising sales.

0 comments | 1047 reads 







