Are We Repeating the Same Stupid Mistakes?

Posted by Lior Arussy on May 5, 2009

0 comments | 1328 reads

This economic times are putting pressure on all of us. I have recently heard executives discussing the need to focus their efforts on where the opportunities are. I asked them what are they doing about existing customers who currently do not have a budget for new purchases. Their response: we will call them when they will be ready. what a stupid attitude. These are testing times for any relationship. the last thing you want to do is disappear from the customeer radar screen. It is the time to demonstrate the real face of your relationship.

Agree? Disagree? ideas to engage with customers who do not have budget at the moment? lets discuss.
www.Strativity.com

Lior Arussy

Lior Arussy is the president of Strativity Group and the author of five books, including Customer Experience Strategy The Complete Guide From Innovation To Execution (4i, 21). To learn more about customer strategies, sign up for Arussy's newsletter.

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