Apple’s iCloud: The New Multi-presence Cloud
The iCloud is a new kind of cloud where copies of data co-exist in MANY places. This is a “game-changer.”
Just over one hour ago, Steve Jobs came on stage at Apple’s WWDC and introduced the iCloud. This is not just a case where Apple is jumping on the “cloud bandwagon.” It is the introduction of an entirely different type of cloud, the multi-presence cloud, to the mainstream market.
Apple’s iCloud is quite different from the clouds we usually see. Instead, of hosting your data “in the cloud” (usually a bunch of remote, virtualized servers and storage) and requiring you to access it there, iCloud allows you to download your data to multiple devices. You can access your data (most likely first music, but later videos and documents) remotely (from Apple’s servers) or locally (on your Mac, PC, iPad or iPhone)—whichever is more convenient.
This difference is not a fine point. It opens a whole new set of opportunities.
You are not “tethered” to the cloud
One of the weaknesses of the traditional cloud (and remotely-accessed services in general) is that you have to be connected to the Internet. As long as you have a connection to the Internet, you can access all your information. However, if you are in place without Internet access (e.g., on an airplane, travelling to a faraway place, at your Aunt Matilda’s), you are “off the grid,” with no access to your data.
The iCloud model overcomes this. Your Mac, iPad, iPod, etc. is a mobile “piece of the cloud” that you can carry wherever you go. You have both access to your data and the software to process it—letting you autonomously listen to music, watch videos, or read documents anywhere.
Bandwidth (i.e., time) is irrelevant
Another weakness of the traditional cloud is that your access to your data is only as fast as the slowest link between you and the cloud provider’s nearest server. Traditionally, most people have said this is not a problem as broadband is “everywhere.” However, this is not true in many situations. When the hosting company’s servers are busy, you slow to a crawl. When walking and driving around you routinely leave 3G coverage areas. When downloading large media files the Internet is always slow.
The iCloud model overcomes this as well. Most of the content you will access (e.g., your music library) will be instantaneously accessible (either on your PC or on your home network). Bandwidth is not a worry (nor are 3G connections, firewalls, etc.)
Access is now nearly ubiquitous
One of the primary strengths of the traditional cloud is that you have near-universal access to your data. It does not matter if you are on a different computer, in a different office, on a different network: you can access you data from any device, anywhere (as long as you have an internet connection). Unlike clouds, iTunes did not allow this (i.e., the PC was the hub). You had to transfer your files from device to device, a tedious process.
The iCloud model ends this limitation. You no longer have to transfer data from device to device. Any device that can connect (for a period of time, not permanently) to the Internet can download your authorised data (from the new hub, the cloud).
This IS the future of cloud computing
What Apple has pulled off is not a trivial accomplishment: universal access with centralized management. It requires the complex synchronization of data and authorization to access it across numerous independent, distributed devices. It requires software that can access this data both while it is connected to the cloud and when it is off-line. All of this has to work seamlessly—and without need of customer support.
Even with these challenges, this is the future of cloud computing. The world has benefited greatly from the economies of scale and network externalities provided by the Internet. However, life does not run on a tether. We need both the benefits of both cloud-based, large-scale efficiency and the freedom of offline operation. This will become even more important as the growth in the volume of data we use far outstrips the growth in bandwidth available.
It will be interesting to see how many other cloud providers follow Apple’s iCloud model over the next 18-36 months.
0 comments »
Post new comment
MarketPlace
Global Customer Experience Management (CEM) Certification Program
[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
Register today for Confirmit’s Mobile Research Roadshow!
Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.
Register today for Confirmit’s San Francisco VoC Roadshow!
[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.
Social Networking and sCRM International Congress in Colombia
[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.
Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact
CustomerThink advertising sales.

0 comments | 1258 reads 






