A Chinese Customer Experience [infographic]

Posted by Colin Shaw on January 23, 2011

0 comments | 1521 reads

Are you providing a multi-lingual customer experience?

PSFK reports that “In the past year, China has acquired a whopping 36 million new internet users, tipping the grand total to over 440 million users. With China’s steadily increasing growth, English may soon be dethroned as the most widely used language on the internet in possibly less than five years.”

Although your store or service may only be based in one country, the internet spans across the globe. Have you planned out your international customer experience? What happens when someone from another language visits your site?

English Soon To Be Ousted As Primary Language Of The Internet [Infographic]

Colin Shaw

Colin Shaw is founder & CEO of Beyond Philosophy, one of worlds first organizations devoted to customer experience. Colin is an international author of four best-selling books. Beyond Philosophy has a proven track record. They provide consulting, specialised research & training from Atlanta, Georgia and London, England. Follow Colin Shaw on Twitter ColinShaw_CX

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