All Posts: Digital Marketing

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Title Datesort icon Author Type Views
Two Heads Are Better Than One: Growing Media Fragmentation Ramps Up Affinity Activity 2006-02-27 Glyn Davies Article 2,552
Let's Drink to The Marketers Who Appreciate Generational Changes in the Psyche 2006-02-27 Dick Lee Article 3,374
You Can't Create a Great Experience Without First Relating to Your Customers 2006-02-27 Graham Hill Article 2,597
What Business Leaders Can Learn From "Moments of Truth": An Interview With Former SAS CEO Jan Carlzon 2006-03-06 Jan Carlzon Interview 23,604
How Do Sales and Marketing Collaborate? 2006-03-07 Michael Collins Article 2,430
Marketing Shouldn't Always Drive Customer Strategy 2006-03-07 Naras Eechambadi Article 3,864
To Create a Good Customer Experience, You Have To Stop Treating the Symptoms 2006-03-13 David Rance Article 3,572
Don't Miss the Opportunity To Create a WOW! Experience 2006-03-13 Jim Barnes Article 2,433
You Don't Have to Be Amazon.com to Target Your Emails 2006-03-20 Jim Sterne Article 2,258
Balancing a Company's Need for Data With Privacy: How Much Is Your Customer's Trust Worth? 2006-03-20 Brian Johnson Article 3,298
Is Your Online Channel "Boomer Friendly"? 2006-03-20 Article 5,614
Can You Tap Into Customers' Desires to Give Your Brand a Purpose? 2006-03-20 Bob Kaden Article 5,598
Is Your Marketing Making a Monkey Out of You? 2006-03-27 Jeremy Braune Article 2,334
Avoid Conflict of Interest in Your Data Supply 2006-03-27 Lynn Stevens Article 2,293
Forget Spreadsheets; Business Intelligence Can Give You a Better Picture of Your Customer 2006-04-03 Michael Cusack Article 2,295
Analytics Can Make Your Numbers Really Add Up 2006-04-10 Naras Eechambadi Article 2,457
Empower Your Self-Service With Knowledge, Guidance and Personalization 2006-05-22 Vikas Nehru Article 2,901
Get Modern: Maintain Customer Value Across the Value Chain 2006-06-12 Paul Greenberg Article 7,110
Don't Forget That Customer Experience Includes Hopes and Dreams 2006-06-19 Michael Collins Article 2,338
No Matter What You Call It, the Customer Experience Must Be Consistent 2006-06-19 Olga Botero Article 3,277

MarketPlace

Confirmit’s Community Conference ’13 – Las Vegas

[June 26-28, Las Vegas] Attending CCC ‘13 gives you an unrivaled opportunity to understand and address rapid industry changes and discover new techniques that can drive your business forward. Create a tailored agenda that explains how to overcome the challenges your business faces. Take advantage of excellent networking opportunities and face-to-face discussions with thought leaders.

Global Customer Experience Management (CEM) Certification Program

[Sept 19-20, Amsterdam; Sept 24-25, Sao Paulo; Nov 12-13, San Francisco] An internationally recognized program with proven track record of success - being run for 40 times in 17 cities with attendees from 58 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Delight 2013

[October 7-8, Portland, OR] Delight is a two-day customer experience conference that brings together brands and professionals who care about creating great customer experiences. Hear how companies including Disney, Starbucks, Intuit, Zipcar, Mayo Clinic, MailChimp and more differentiate and create value through exceptional experiences. CustomerThink members save $100 off the full conference pass with code CTM100.

Digital vs. Human Banking Experiences: Can This Be a Happy Marriage?

[Recorded June 6] It's time for banking leaders to rethink how to nurture and grow customer relationships in an increasingly digital world. Get the results of a new study that revealed the CX practices of top performing banks. Learn how digital Innovations can enable more personal service.

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