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Satmetrix Releases Net Promoter Benchmarks for Customer Loyalty172010-03-17
Confirmit Extends Global Reach With New Reseller Partnership in South East Asia222010-03-16
OAISYS Adds SIP Trunk Integration & Speech Analytics to Call Recording Solutions212010-03-16
Digital Media Exchange Selects Parature Customer Service Software to Support their Gaming Community182010-03-15
Major Poland Based Pharmaceutical Company Selects StayinFront EdgeRx - On-Demand CRM for Life Sciences222010-03-15
Telligent Announces Enhancements to Analytics Software202010-03-15
Eloqua Delivers Enterprise Marketing Power to 12,000+ SMB Marketers382010-03-11
RightNow Helps Give Customers the Ultimate Social Experience362010-03-11
MaaS Impact Lead Management and Sales Insight Solutions Now Available on AppExchange from Salesforce.com392010-03-11
Servion Expands Operations in Thailand - Inks Partnership with One To One Contacts442010-03-10
VerticalResponse for Google Apps Now Available Through the Google Apps Marketplace472010-03-10
Retail sector ranks first in customer service in multi-industry “mystery shopping” customer experience research from eGain1212010-03-10
Cross-agent and cross-channel customer experience declines in financial services sector, research study finds1232010-03-10
Oracle/TreeHouse integration enables better lead management, ROI reporting412010-03-09
LiveTime extends ITSM SaaS platform to Google App Engine and Amazon EC2 Cloud2132010-03-09
OPNET Initiates Online Sales for Industry-leading ACE Live(TM) Application Performance Monitoring Solution322010-03-09
Confirmit Extends its Horizons with the Latest Release of its Multi-channel Feedback Platform462010-03-09
Hoover's Launches New Platform for Sales and Marketing Professionals522010-03-08
Informatica Partners Applaud Siperian Acquisition552010-03-08
QVC Deploys Clarabridge Text Analytics Solution To Gain Real-Time Customer Intelligence1812010-03-08
Altitude Software Positioned in Magic Quadrant for Worldwide Contact Center Infrastructure492010-03-08
Parature and ARH Announce Strategic Partnership652010-03-03
Fujitsu Boosts Service Offerings to Communication Services Providers with Tribold Partnership652010-03-03
Wuerttembergische Versicherungen - Optimized Staff Scheduling with Workforce Management Solution from InVision Software652010-03-03
DMG Consulting Releases 2010 Outbound Dialing Market Research Report652010-03-03
NetSuite Makes IT Resellers an Offer They Can't Refuse552010-03-02
City of San Francisco Selects Brightidea to Power Open Innovation Campaign1202010-03-02
dataguise Hosts Webcast Featuring Leading Industry Analyst Firm622010-03-02
OfferIQ to Help Retailers Make Paper Couponing Go Way of Horse & Buggy1112010-03-02
New Solution Support Option Now Available from Jacada1392010-03-02
21C and Silverbear Partner to Provide Complementary BI and CRM Healthcare Solutions622010-03-02
nexTier Networks to Showcase Data Leakage Prevention Solution During RSA Conference 2010762010-03-01
Clarabridge Announces Beta Launch of Clarabridge Self Service,Text Analytics Industry’s First Self Service Offering2532010-03-01
eGain named to KMWorld magazine's "100 Companies that Matter in Knowledge Management" Fourth Year in a Row862010-03-01
INgage Networks and Michigan State University Partner to Transform Michigan Economy through Enterprise Social Media762010-03-01
AuraPortal UK launches recruitment drive throughout the UK672010-03-01
OCTOGONE HOTELS (TERRE RESORT & SPA) EXTENDS HOSPITALITY TO GUESTS AND THE ENVIRONMENT782010-02-28
TARGUSinfo Breaks New Ground to Boost Lead Intelligence1662010-02-26
Kerr Drug Adds Next Generation Assessment Tool to Health and Wellness Programs852010-02-26
Texas Medical Office Cuts Compliance Costs with AVG Anti-Virus Software from Walling Data1812010-02-26
Winners of European IT Excellence Awards announced892010-02-26
Hello World. The Consumer Cloud Computer Unfolds.762010-02-26
Attensity Group Launches New Social Media Customer Intelligence Solution, Attensity Analyze for VoC Community Advantage772010-02-25
Eloqua Guarantees Marketing Success852010-02-25
Leads360 Addresses Most Common Lead Conversion Challenges at LeadsCon822010-02-25
Nuance accelerates growth in UK healthcare market with new senior appointment922010-02-25
NetSuite OneWorld Replaces SAP at Vertro, Inc.752010-02-25
PR Event To Provide Strategies for Adopting Social Media772010-02-25
Parature Founder and Chief Strategy Officer to Present at Pacific Crest762010-02-24
European Businesses Cite Communications Technology Improvement As Key Factor To Surviving Recession812010-02-24

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