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Altitude uCI Recognized as "Contact Centre Product of the Year 2010” in the UK242010-03-18
Knoa Announces Product and Service Line up for Risk-Proof CRM in 2010282010-03-17
Satmetrix Releases Net Promoter Benchmarks for Customer Loyalty292010-03-17
Confirmit Extends Global Reach With New Reseller Partnership in South East Asia292010-03-16
OAISYS Adds SIP Trunk Integration & Speech Analytics to Call Recording Solutions302010-03-16
Digital Media Exchange Selects Parature Customer Service Software to Support their Gaming Community222010-03-15
Major Poland Based Pharmaceutical Company Selects StayinFront EdgeRx - On-Demand CRM for Life Sciences292010-03-15
Telligent Announces Enhancements to Analytics Software302010-03-15
Eloqua Delivers Enterprise Marketing Power to 12,000+ SMB Marketers462010-03-11
RightNow Helps Give Customers the Ultimate Social Experience432010-03-11
MaaS Impact Lead Management and Sales Insight Solutions Now Available on AppExchange from Salesforce.com452010-03-11
Servion Expands Operations in Thailand - Inks Partnership with One To One Contacts482010-03-10
VerticalResponse for Google Apps Now Available Through the Google Apps Marketplace532010-03-10
Retail sector ranks first in customer service in multi-industry “mystery shopping” customer experience research from eGain1322010-03-10
Cross-agent and cross-channel customer experience declines in financial services sector, research study finds1282010-03-10
Oracle/TreeHouse integration enables better lead management, ROI reporting452010-03-09
LiveTime extends ITSM SaaS platform to Google App Engine and Amazon EC2 Cloud2212010-03-09
OPNET Initiates Online Sales for Industry-leading ACE Live(TM) Application Performance Monitoring Solution392010-03-09
Confirmit Extends its Horizons with the Latest Release of its Multi-channel Feedback Platform512010-03-09
Hoover's Launches New Platform for Sales and Marketing Professionals542010-03-08
Informatica Partners Applaud Siperian Acquisition602010-03-08
QVC Deploys Clarabridge Text Analytics Solution To Gain Real-Time Customer Intelligence1872010-03-08
Altitude Software Positioned in Magic Quadrant for Worldwide Contact Center Infrastructure512010-03-08
Parature and ARH Announce Strategic Partnership692010-03-03
Fujitsu Boosts Service Offerings to Communication Services Providers with Tribold Partnership682010-03-03
Wuerttembergische Versicherungen - Optimized Staff Scheduling with Workforce Management Solution from InVision Software682010-03-03
DMG Consulting Releases 2010 Outbound Dialing Market Research Report662010-03-03
NetSuite Makes IT Resellers an Offer They Can't Refuse592010-03-02
City of San Francisco Selects Brightidea to Power Open Innovation Campaign1292010-03-02
dataguise Hosts Webcast Featuring Leading Industry Analyst Firm642010-03-02
OfferIQ to Help Retailers Make Paper Couponing Go Way of Horse & Buggy1132010-03-02
New Solution Support Option Now Available from Jacada1432010-03-02
21C and Silverbear Partner to Provide Complementary BI and CRM Healthcare Solutions642010-03-02
nexTier Networks to Showcase Data Leakage Prevention Solution During RSA Conference 2010782010-03-01
Clarabridge Announces Beta Launch of Clarabridge Self Service,Text Analytics Industry’s First Self Service Offering2562010-03-01
eGain named to KMWorld magazine's "100 Companies that Matter in Knowledge Management" Fourth Year in a Row882010-03-01
INgage Networks and Michigan State University Partner to Transform Michigan Economy through Enterprise Social Media792010-03-01
AuraPortal UK launches recruitment drive throughout the UK682010-03-01
OCTOGONE HOTELS (TERRE RESORT & SPA) EXTENDS HOSPITALITY TO GUESTS AND THE ENVIRONMENT802010-02-28
TARGUSinfo Breaks New Ground to Boost Lead Intelligence1692010-02-26
Kerr Drug Adds Next Generation Assessment Tool to Health and Wellness Programs872010-02-26
Texas Medical Office Cuts Compliance Costs with AVG Anti-Virus Software from Walling Data1852010-02-26
Winners of European IT Excellence Awards announced902010-02-26
Hello World. The Consumer Cloud Computer Unfolds.782010-02-26
Attensity Group Launches New Social Media Customer Intelligence Solution, Attensity Analyze for VoC Community Advantage802010-02-25
Eloqua Guarantees Marketing Success872010-02-25
Leads360 Addresses Most Common Lead Conversion Challenges at LeadsCon832010-02-25
Nuance accelerates growth in UK healthcare market with new senior appointment932010-02-25
NetSuite OneWorld Replaces SAP at Vertro, Inc.792010-02-25
PR Event To Provide Strategies for Adopting Social Media772010-02-25
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