Press Releases

Title Datesort icon Views
Sales Automation Company, Leads360, Secures $15M in Funding 2012-02-03 30
Satmetrix SparkScore to Offer Groundbreaking Social Media Measurement Solution That Connects Online Sentiment to Business Results Using Net Promoter 2012-02-02 23
Apple's Lead in Tech Support Quality Continues to Slip in Consumer Survey 2012-02-01 61
Permira Funds Complete Acquisition of Genesys from Alcatel-Lucent 2012-02-01 38
Customer insight specialist GI Insight hires industry veteran Barry Smith to drive new business 2012-02-01 44
ClickFox Survey Reveals Telecommunication and Wireless Companies Now Surpass Cable to Ignite Most Customer Frustration 2012-01-31 37
Spredfast Launches Facebook Tab Management to Engage the Social Customer 2012-01-31 53
TreeHouse Interactive Announces First Partner Relationship Management (PRM) for Microsoft Dynamics CRM Users 2012-01-27 53
ManageEngine Applications Manager 10.2 Supports Oracle JRockit JVM 2012-01-26 59
Latest Innovations Boost Power and Intelligence of Online Engagement Technology 2012-01-25 62
Xactly Announces Xactly Express Plan Store - Affordable, Best-Practice Sales Comp Templates for SMBs 2012-01-25 77
Asigra North American Partner Advisory Council Convenes To Discuss Cloud Backup Trends and Market Evolution 2012-01-24 54
Appian Announces Record Success in 2011: 219% Growth in Licenses 2012-01-24 67
Kärcher Selects Esker to Automate Sales Order Processing and Standardize Customer Service 2012-01-24 53
TeamSupport.com Adds Screen Recording Feature 2012-01-24 50
World Vision Selects Blackbaud CRM to Expand Fundraising and Serve More Children in Need 2012-01-24 51
2011 Holiday Shopping Increases by 30 Percent Over 2010, Reports iGoDigital 2012-01-24 51
Swann Insurance Selects Birst to Slash Time Spent on Reporting 2012-01-24 77
Atex announces new CEO of Asia 2012-01-23 74
Kaspersky Lab Extends its Intelligent Virtual Agent Lena from Customer Support to the Sales Function 2012-01-19 69
Marketing Management Analytics Experiences Record Growth of 32% In 2011 2012-01-19 72
ManageEngine and Customer Appalachia Technologies to Deliver Webinar on the Real-world Benefits of Real-time IT 2012-01-18 78
Nexidia and First Advantage Partner to Provide Audio and Video Discovery 2012-01-18 63
One in Three Consumers Consider Highly Trained Employees the Most Important Factor When Making a Luxury Purchase 2012-01-18 73
Composite Software Adds Support for RainStor's Big Data Management Database 2012-01-18 172

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.