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All comments, listed by most recently posted. Click on the comment subject to go straight to the comment. Or click on the content title to read the post that started the conversation!

Comment SubjectDateComment AuthorContent TitleContent Author
Automation versus Social Media 2010-03-20axelsThe end of lead managementaxels
Creating Buyers 2010-03-19axelsThe Path to Success in Social Business is through Social CRMmjayliebs
Lead Management has changed, but still alive 2010-03-19Jep Castelein (LeadSloth) (not verified)The end of lead managementaxels
Good Salespeople Just Know How to Sell--Right? 2010-03-19andrew_rudinAre You Investing in Your Most Valuable Sales Resource?jillkonrath
Social media integrates with the sales process 2010-03-19Jon Pittham (not verified)Relationship sellingaxels
Spot On! 2010-03-19Nigel (not verified)The end of lead managementaxels
A simple approach 2010-03-19markpkA Simple Approach to Social Media Strategymarkpk
Always a pleasure John 2010-03-19Barry DaltonSocial CRM is Dead? Not really…JohnFMoore
Great addition Barry 2010-03-19JohnFMooreSocial CRM is Dead? Not really…JohnFMoore
I didn't think I was a narcissist... 2010-03-19Barry DaltonSocial CRM is Dead? Not really…JohnFMoore
What is a Social Channel 2010-03-19mjayliebsSocial CRM is Dead? Not really…JohnFMoore
Mitch, Sorry I did not 2010-03-19JohnFMooreSocial CRM is Dead? Not really…JohnFMoore
Giving attribution is usually a good thing, no? 2010-03-19mjayliebsSocial CRM is Dead? Not really…JohnFMoore
Hornets nest ! 2010-03-19Ray Brown (not verified)Building an Effective Total Customer Experience Model for Telecom Operatorssampson_lee
Collaboration is not about the tools 2010-03-19dabrockCollaboration Tools Are Stuck in an Old Model of Workrmarshak
We have to manage the process, not the transactions 2010-03-18dabrockYour Selling Process–It’s Not Optional, It’s A Condition Of Continued Employmentdabrock
Manage process conformity or manage outcomes? 2010-03-18andrew_rudinYour Selling Process–It’s Not Optional, It’s A Condition Of Continued Employmentdabrock
People with a Service Edge. 2010-03-18Chris Reaburn (not verified)How to Create a Service EdgeChip Bell
Listening.... to make an impact 2010-03-18Jim Smith (not verified)10 Ways To Test If We Are Truly Listening To Our Customers?ychange
Making Social Media Actionable 2010-03-18Claudia Guzman (not verified)Making Social Media Actionablepgladney
Nobody should apologize for "overthinking . . . ." 2010-03-18andrew_rudinSocial Media Accountability - Have We Gone Too Far?markpk
Creating a two-way dialogue with customers 2010-03-18Scott ZimmermanHow Customer Engagement will determine winning brands in Social Erahkotadia
Social Media 2010-03-18ByronA Simple Approach to Social Media Strategymarkpk
You have performed a great service, keep up the great work 2010-03-18Mei_lin_fungHappy 10th Anniversary to the CustomerThink Community!bob_thompson
First, congratulations! 2010-03-18Mei_lin_fungHappy 10th Anniversary to the CustomerThink Community!bob_thompson
Finding the balance 2010-03-18markpkSocial Media Accountability - Have We Gone Too Far?markpk
Vaporware 2010-03-18Brin (not verified)Asigra Partners With Jamcracker To Offer On-Demand Business Applications to Communication Services Providers and Resellersdebbie_pekarek
Listening.... to make an impact 2010-03-18Robin Schaffer (not verified)10 Ways To Test If We Are Truly Listening To Our Customers?ychange
syndication is a win/win 2010-03-17bob_thompsonIs It Worth Syndicating Your Blog?MichaelRees
An excellent primer 2010-03-17axels“Financial Services & Social Media” – the Time and Price are Right.Catherine Sherwood
6 month later... 2010-03-17axelsWhat is "social selling"?axels
CIO as CPO 2010-03-17Tom Coleman (not verified)"The CIO as Chief Process Officer"—Huh?dick_lee
Aprimo spends a lot of money 2010-03-17Aprimo Customer (not verified)Aprimo Making Smart Moves in Marketing Automation Space, Rides Shift to Digital Marketing in the Cloudbob_thompson
Points to consider 2010-03-17Scott ZimmermanPatient Centered Care? Feeling sick… but not valued!qaalfa_dibeehi
Customer Dialogue 2010-03-17Scott ZimmermanThe Changing Role Of The Customer In Businessychange
Customer Service 2010-03-17JamieSamans (not verified)Continental Airlines boosts customer service by cutting free food. Huh?kstirtz
Value 2010-03-16ychange7 Ways To Innovate And Deliver Unique Value To Your Customersychange
Brian: Thanks 2010-03-16ychange6 Places To Creatively Search For Funding For Your Small Businessychange
Value Creation 2010-03-16Robert Brands (not verified)7 Ways To Innovate And Deliver Unique Value To Your Customersychange
Who's up to the task? 2010-03-16brianvellmureThree New Required Roles for your company: (#2) Social Anthropologistbrianvellmure
funding 2010-03-16Brian (not verified)6 Places To Creatively Search For Funding For Your Small Businessychange
Thanks for Stumbling! 2010-03-16Neal Schaffer (not verified)StumbleUpon: It’s NOT About the SEO! 4 Compelling Reasons to Become a Heavy StumbleUpon User.nealschaffer
... "to serve you better" 2010-03-16bob_thompsonContinental Airlines boosts customer service by cutting free food. Huh?kstirtz
Segmentation & community branding 2010-03-15Nick Wreden (not verified)Social CRM, Communities and Customer Segmentationwimrampen
Definitions 2010-03-15Glenn RossMy Personal Definition of Business with Customer Value Co-creationwimrampen
Definition of co-creation 2010-03-15Ned Kumar (not verified)My Personal Definition of Business with Customer Value Co-creationwimrampen
Focus groups 2010-03-15Peter Simmons (not verified)Is There Still Validity in Conducting Focus Groups?robert_kaden
Way of Means 2010-03-14Robert Brands (not verified)Is Social CRM The Key To Innovation?mboysen
Customer Dialogue 2010-03-14ychangeThe Changing Role Of The Customer In Businessychange
Thanks 2010-03-14Jamie Flinchbaugh (not verified)How High Up the Management Ladder Can Customer-Centric Process Exert Influence?dick_lee
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